Businessolver New Hire Focused on Maturing Client Delight Model

WEST DES MOINES, IA – Daniel Logue joins Businessolver, a leading benefits administration outsourcing partner for mid- and large-market employers, as the Assistant Vice President of Participant Services. In his new role, Logue will be responsible for providing leadership and vision to the client-serving Participant Services team.

One of the core foundations that drive Businessolver’s business and culture is its promise of delivering delight to clients. As the company continues to grow, Logue will concentrate on ensuring client delight by creating stability and a scalable model for growth on his team. The Participant Services team consists of both Service Center and Fulfillment teams. The Service Center team features Life & Health-licensed representatives who consult with employees on the benefits available to them, while the Fulfillment team supports the generation and distribution of employee-level benefits communication.

“A critical component of reaching our business goals is developing our Participant Services team into a highly effective, passionate and cohesive unit,” says Logue. “We will accomplish this by driving accountability in all that we do through the use of proven methodologies, as well as by employing creative new ways to approach opportunities. My ultimate goal is to leverage my past experience leading and developing highly successful service center and operations teams to ensure Participant Services is the exemplar of Client Delight at Businessolver.”

Logue’s previous experience includes broad operations management experience that includes service center, processing, fulfillment, training, quality assurance, process improvement, and shared services responsibilities. Most recently, Logue was the Director of Operations at ADP. Prior to his role at ADP, Logue was the Manager of New Business Shared Services at Aviva.

Brooke Knight, the Vice President of Client Services and Logue’s manager, believes Logue is a great fit for the company. “His vast insurance and industry knowledge combined with his proven results in successful management of service center operations, with a keen focus on quality and customer satisfaction make him a great fit for this position,” she says. “He is a strong operational leader with a proven track record in driving efficiency and improvement geared at operational effectiveness, which definitely will contribute to delivering delight to our clients’ employees.”


Businessolver is changing the way companies think about, view, enroll in, and engage in benefits. They provide online benefits administration services and benefit administration outsourcing services to mid and large-market companies. Its proprietary web-based platform, Benefitsolver, automates employers’ insurance benefit administration by consolidating multiple insurance carriers into a single platform as well as configuring the process to meet employer’s unique enrollment requirements. Businessolver has a simple mission: delight clients in every interaction. For more information visit

– 30 –