Case Study Reveals How PrimeSource Secured a Better Performance Review Experience with Reviewsnap

JOHNSTON, Iowa, August 5, 2014–A new case study from Reviewsnap offers timely insights to the growing number of employers looking to overhaul or reinvigorate their performance appraisal process. The case study focuses on PrimeSource Building Products, Inc.–the world’s largest purveyor of fasteners and one of North America’s leading distributors of building materials–and the steps it took to improve the performance review experience for its managers and employees alike.

Roseann Rush, PrimeSource’s Vice President of HR and Risk, said her company’s legacy performance review process was riddled with inefficiencies, which were compounded by having 1,200 employees spread across 42 distribution centers spanning the United States and Canada. According to Rush, PrimeSource not only eliminated these inefficiencies but also transformed its review process with the aid of Reviewsnap’s highly flexible, user-friendly software.

PrimeSource’s journey of transformation is detailed in the case study, “PrimeSource and Reviewsnap: Building a Better Performance Review Experience.” To date the company’s results include:

– Review and processing time have been reduced by 30 to 40 percent.
– HR administration time has been slashed by 50 percent.
– The company’s review completion rate has leaped to 89 percent from about 65 percent.
– And the average review period has been pared from four months to just 45 to 60 days.

“With some of the products we considered I was completely lost,” Rush said. “I knew that I couldn’t expect our employees and managers to decipher these tools for themselves. Reviewsnap, on the other hand, was incredibly simple. When I demoed the system I thought, my people will complete understand this!”

PrimeSource’s managers have become more engaged since it implemented the Reviewsnap software, using its flexibility to generate more valuable, customized appraisals. “When managers actually take the initiative to customize reviews, it tells me we definitely found the right solution,” Rush says.

To read more about PrimeSource’s experience with Reviewsnap, download your complimentary copy of the case study now.

About Reviewsnap
Reviewsnap is a complete, fully automated performance management system that offers user-friendly, reliable and affordable on-demand SaaS (Software as a Service) solutions to help companies align goals for greater results, enhance communication and coaching, increase employee engagement, and save time and money through improved efficiency. Learn more at

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