December 1, 2015

Every day, EBI’s top priority is Customer Service, so it is gratifying to be named to the Baker’s Dozen, which is the largest Pre-Employment Background Screening [] Customer Satisfaction Study in the HR trade media. This is the 8th time EBI has topped the field of more than 50 screening providers.

HRO Today’s annual Baker’s Dozen List is by far the most respected survey of its kind. All rankings are based completely on customer survey results and quantitative rankings. For 2015, 700 survey respondents from more than 400 different companies around the globe evaluated firms on the breadth of services, size of deal and overall quality of service. The final list represents the TOP 13 providers.

“Everyone at EBI is thrilled to be recognized again by our valued clients,” said Richard Kurland, President and CEO. “We are committed to providing the best customer experience in the industry. Now in our 21st year, EBI is one of the largest background screening companies in the industry. Even with this spectacular growth, our model is, and always will be, to keep the customers’ needs our top priority. We will continue to keep the balance between growth and innovation and providing the specialized boutique customer service we are well known for. It is wonderful when our clients recognize our efforts.”

“As the industry, technology and the HR environment continue to evolve, we feel that our philosophy of “Business to Humans” is more important than ever,” says Kurland. Over the last year, we launched our Screening New Network (TM)[], which, in addition to our blog, keeps our customers educated and well informed. It is just one more example of how EBI is redefining customer service.”

Employment Background Investigations is a technology-driven innovator and leader in providing domestic and global pre-employment background checks [], drug testing [], occupational health screening [], and I-9 compliance solutions for employers []. Founded in 1994, EBI is one of the largest background-screening firms in the country. EBI specializes in the development, implementation and management of comprehensive and customized employment screening programs for more than 5,000 clients in more than 200 countries and territories worldwide.

EBI is the only background screening company in the world to hold both ISO 27001:2013 and ISO 9001:2008 Certifications and an accreditation from the National Association of Professional Background Screeners (NAPBS).

Chris Fucci Employment Background Investigations (EBI)