Employment Background Investigations, Inc. (EBI), a global leader in the employment background screening and drug testing industry, proudly announces their certification in accordance with the ISO 9001:2008 for Quality Management.
The ISO 9001:2008 criteria for quality management systems is recognized and accepted worldwide as a standard for service excellence. This certification demonstrates EBI’s commitment to delivering products and service that foster continual improvement while delivering industry leading customer satisfaction.
“To truly provide customer satisfaction, you must first understand the goals and strategic objectives of each client and then deliver service beyond their expectations. Incorporating a quality management system throughout our entire organization helps us continually achieve this goal,” stated Richard Kurland, President and CEO.
EBI focuses on timeliness, accuracy and compliance as a benchmark for quality. Their team creates specific and measurable objectives to consistently monitor internal performance and our client’s overall satisfaction.
In addition to their dedication to quality management, EBI is currently the only global background screening company in the world to hold both an ISO 9001:2008 certification for Quality Management, an ISO 27001:2005 certification for Information Security and to be accredited by the National Association of Professional Background Screeners (NAPBS).
EBI is a technology driven innovator and leader in domestic and global background employment, drug testing, occupational healthcare and I-9 compliance solutions. With an emphasis on business process optimization, EBI serves more than 5,000 clients in over 200 countries and territories worldwide. They specialize in the development, implementation and management of comprehensive and customized employment screening programs for large and multinational clients. EBI is a founding member and an active participant in the National Association of Professional Background Screeners (NAPBS).