Equifax Workforce Solutions Webinar to Help Employers Efficiently Manage Unemployment Claims Online


Bob Austin, vice president, Unemployment Claims Operations, and Michele Heckmann, marketing manager, Customer Insight, for Equifax Workforce Solutions (formerly TALX), a leader in human resource services

Will present a complimentary webinar, “CaseBuilder: An Evolution in Unemployment Claims Management,” to help employers efficiently and accurately manage their unemployment claims activity online.

The webinar will take place on Tuesday, October 30 at 2:00 p.m. ET / 1:00 p.m. CT / 12:00 p.m. MT / 11:00 a.m. PT.

Registration and additional details are available at:


The success of effective unemployment cost management rests on an employer’s ability to accurately and effectively report separation data. With the right processes and strategies in place, employers can reduce errors that can affect tax rates, ensure compliance with claiming requirements and improve results. In response to overwhelming customer feedback and to help organizations optimize their unemployment cost management strategies, Equifax Workforce Solutions recently introduced CaseBuilder, a centralized, secure and user-friendly solution that enables organizations to efficiently manage unemployment claims activity online.

During this webinar, Equifax Workforce Solutions vice president of Unemployment Claims Operations, Bob Austin, joins Michele Heckmann, marketing manager, Customer Insight, to demonstrate the benefits of CaseBuilder. The unemployment cost management experts will detail how CaseBuilder adheres to standards established by the State Information Data Exchange System (SIDES) and guides employers through a defined series of data requests in response to each unemployment benefit claim. Through this process, the solution helps ensure that accurate data, triggered by the initial reason for separation, is provided in response to every claim. As a result, employers can reduce risk and exposure to overpayments and escalating non-compliance penalties.

Webinar attendees will learn firsthand how CaseBuilder streamlines the unemployment process allowing employers to simultaneously manage multiple cases, identify and enter details for a specific case, upload separation documents, and conveniently schedule representation — all from the same dashboard view. Austin and Heckmann will deliver a live demonstration, along with an analysis of advanced features and employer benefits.

All webinar attendees will receive a special bonus — supplemental CaseBuilder material including priority access to more in-depth tutorials presented by Equifax Workforce Solutions.

Human Resources professionals who wish to learn how they can optimize unemployment claims management to ensure accuracy and streamline processes are encouraged to attend this complimentary 30-minute session. Registration is available at: www.equifaxworkforce.com/webinar/register.

“CaseBuilder: An Evolution in Unemployment Claims Management” is part of a series of educational webinars presented by Equifax Workforce Solutions industry experts.

About Equifax
Equifax (NYSE: EFX) is a global leader in consumer, workforce and commercial information solutions, that provides businesses of all sizes and consumers with insight and information they can trust. Equifax organizes and assimilates data on more than 500 million consumers and 81 million businesses worldwide, and uses advanced analytics and proprietary technology to create and deliver customized insights that enrich both the performance of businesses and the lives of consumers. Equifax Workforce Solutions (formerly TALX), an Equifax business unit, is a leader in human resource, employment, tax management, and payroll-related services.

Headquartered in Atlanta, Equifax operates or has investments in 18 countries and is a member of Standard & Poor’s (S&P) 500® Index. Its common stock is traded on the New York Stock Exchange (NYSE) under the symbol EFX. For more information, please visit www.equifaxworkforce.com or www.equifax.com.