Holman Moving Systems today announced that that the company has won United’s Customer Choice Award for 2013. The coveted award is based on customer service survey results, as well as van line stat ratings in claims, safety, revenue distribution and billing and quality of labor for the period of July 1, 2012 to June 30, 2013.
“We are thrilled to win this award and want all of our customers to know how much we appreciate their feedback and support,” said Jim Carter, Director of Customer Service, Holman Moving Systems. “Since this award is based on our customer reviews, it truly is the greatest achievement Holman could ever win. We are humbled to have had such a positive impact on the lives of thousands of people who moved in 2012 and 2013.”
Customer choice honorees were chosen from 357 agencies participating in United’s comprehensive Customer Service Survey Process. Recognition is in seven size categories, which are determined by the total number of household goods shipments registered annually. The winners are recognized as the very best in total quality performance for their size category. Holman Moving Systems won the Customer Choice Award for the 1,200 plus shipment category, which is the largest shipment category.
About Holman Moving Systems
Holman Moving Systems is a global moving company that offers moving services to families, as well as corporate clients and their transferring employees. In addition to home goods, Holman also ships special freight, including tradeshow exhibits, store displays, medical equipment and more. Our full-service fleet, dedicated customer service staff and groundbreaking technology ensures that our clients receive top quality service, at a great value, anywhere in the world.
As a founding Agent of United Van Lines, Holman has operated for more than a century and remains a top ten agent. Today, Holman is still owned and managed by the same family and has more than 250 employees between headquarters in Wilmington, DE and the flagship office in Hackensack, NJ.
Holman is a certified member of the American Moving and Storage Association, the Better Business Bureau and the International Organization for Standardization. Holman Moving is proud to be a certified a Women in Business Enterprise by The Women’s Business Enterprise National Council.