HR has a Critical Role to Play for Successful Workforce Transformation – According to New Study by

Only 25% of human resources (HR) professionals reveal their HR department plays a key role in workforce transformation. This statistic is troubling considering new research showing that HR’s involvement is among the five keys to successful workforce change.’s Research Institute conducted the global study,  People Power: A Catalyst for Transformation Global Workforce Transformation Trends Study 2019, in partnership with Lee Hecht Harrison, a leading provider of talent development and career transition services. The survey of 1,228 HR professionals worldwide in virtually every industry vertical from over twenty countries collected data on how companies are transforming their workforces.

The research analysis focuses on five catalysts for successful organizational transformation that leverage “people power” to drive that success. HR can play a key role by leveraging their workforce’s strengths and guiding them through preparation and implementation. The five keys to success are:

  • involve HR in the process, putting them in the driver’s seat if they’re ready,
  • develop an honest evaluation of success,
  • make sure leaders have the necessary skills and then let them lead,
  • emphasize career development and do it well, and
  • focus on culture, because if the culture isn’t ready, nothing else will happen.

The study looks at comparisons between high-performing and low-performing organizations to investigate differences between practices and highlight what’s working and what’s not. For one, in high-performing organizations, HR is 55% more likely to play a major role in workforce transformation compared with low-performing companies.

“HR has a pivotal role to play when it comes to successful culture change and organizational transformation,” stated Debbie McGrath, Chief Instigator and CEO of “Basically companies are setting themselves up for failure and a dent in the bottom line if they don’t get their people on board and prepare them for change with a systemic approach.”

Download the full report, which includes details on five key strategies for implementing a strategic and successful workforce transformation.



About Lee Hecht Harrison

Lee Hecht Harrison (LHH) is the world’s leading company in coaching and career transition. We help companies transform their leaders and workforce so they can accelerate performance. In an era of continuous change, successfully transforming your workforce depends on how well companies and their people embrace, navigate, and lead change; in the organization and their career. At LHH, we use our expertise in talent development and transition to deliver tailored solutions that help our clients transform their leaders and workforce, so they have the people and culture they need to evolve and grow. We are passionate about making a difference in people’s careers and building better leaders so our clients can build a strong employer brand. Please visit

About and the HR Research Institute’s HR Research Institute helps HR departments keep their finger on the pulse of HR! is committed to creating inspired and informed workforces by maximizing the potential of HR professionals around the world.  Over 1.75 million HR professionals rely on as the foremost, trusted industry resource for education, career development, and compliance (that many people can’t be wrong!).  Offerings include the largest network of HR executives, leading-edge industry research from the HR Research Institute, 13 monthly HR-themed epublications, innovative HR education including 250+ annual webcasts, the most comprehensive HR certification exam preparation program supporting SHRM and HRCI certification, as well as helpful HR tools and legal compliance updates. has the largest knowledge base of HR practices globally and offers unparalleled training and networking for HR professionals all over the world… 24/7… 365 (just in case you can’t get enough HR).  Visit to download research (always free) and to maximize HR potential. #hrresearchinstitute

For more information, contact:
Debbie McGrath
Chief Instigator and CEO,