Human Resource (HR) professionals will see explosive growth in their use of artificial intelligence (AI) over the next five years, according to a new research report released by HR.com. Results show that this growth will not only transform human resources (HR) technologies but will have a major and potentially unsettling impact on the workforce.
The free whitepaper, “The State of Artificial Intelligence in HR”, is now available for download. Based on responses from 995 HR professionals participating in an exclusive HR.com survey fielded in August and September 2017, notable insights were revealed in a number of areas:
– HR’s current level of knowledge about AI
– The degree to which HR is currently leveraging AI
– HR’s projected usage of AI in five years
– The features that HR pros want most from AI
– The dual roles AI plays in employee augmentation and job automation
– The emerging ethical issues raised by increasingly powerful AI
The whitepaper reports that most respondents still have much to learn about the topic of using AI for the purpose of enhancing the HR function, with just 8% strongly agreeing they are knowledgeable in this area. One reason for this points to a lack of experience. Only 7% use AI for HR purposes to a high or very high degree today.
More than five times as many (39%) respondents predict their organizations will make heavy use of AI by 2022, and the number rises to 57% among HR professionals who consider themselves knowledgeable about AI.
“Those who understand AI best also predict the highest AI usage levels over the next five years,” said Debbie McGrath, Chief Instigator and CEO of HR.com. “AI algorithms will be integrated into a wide array of HR-focused technologies. The main problem won’t be a lack of AI apps, however, it will be that HR pros must become savvy enough to separate hype from reality.”
The ability to improve analytics is what HR professionals want most out of AI, followed by the ability to predict and personalize. Analytics tools span across HR functions and can allow HR professionals to quickly gain insights about everything from employee retention risks to engagement levels.
AI will also have an impact on the workforce outside of the HR function. Nearly twice as many HR professionals (27%) envision AI-related technologies causing a net loss in jobs rather than those predicting a net gain (15%), with the others indicating they don’t expect significant gains or losses as a result of AI. The majority of respondents sense that the automation of various tasks will be prevalent over the next five years (54%), as opposed to the augmentation of employees’ capabilities (35%).
Automation could extend into the management ranks. When respondents were asked if employees will increasingly take direction from AI technology that allocates and assigns tasks to employees, over half (53%) predict that they will.
A two day AI-themed Virtual Event will be available December 12th and 13th with top industry experts providing a detailed snapshot of where AI and HR are today and where it will be in five years. REGISTRATION INFO
HR.com strives to help create inspired workforces by making HR professionals smarter. Over 1,100,000 HR professionals turn to HR.com as the trusted resource for education, career development, and compliance: 5,800+ lesson HR Genius on-demand training library, 400+ webcasts yearly, the largest HR certification exam preparation practice supporting SHRM(R) and HRCI(R) certifications, a global Leadership annual event, 12 monthly themed interactive HR epublications, and 35+ primary research reports. HR.com offers the best training and networking for HR professionals globally 24/7/365.
For more information, contact:
Chief Instigator and CEO, HR.com