Human Resource Experts Are Travelling from Around the Country to Speak at Shared Services & Outsourcing Week 2020

The 24th Annual Shared Services and Outsourcing Week (SSOW), the longest running shared services and outsourcing event globally, will take place this year at Rosen Shingle Creek in Orlando, FL on March 23rd-26th.  Human resource experts from Amazon, Facebook, Charter Communications, United Technologies, Bristol Myers Squibb, & more will make their way to Orlando to shed light on the latest trends and influences in HR today.

The 50+ speakers this year come from different areas of the country, and different areas of expertise, leaving attendees eager for the diverse session topics. Speakers such as Shahbaz Ali, Senior Director, Global Talent Acquisition Technology Programs Leader at Amazon, will address on global talent acquisition, hiring challenges, and opportunities in a GBS ecosystem. Kym Burke, Senior Director & Employee Service Center at Cox Automotive, will talk to attendees about important KPI’s and how to measure the success of design thinking methodology. She will also cover why improving the employee experience with design thinking is essential to business practices today.

SSOW will feature a workshop, Ramping up HR Services – Creating the Hybrid Human Function of the Future, where a recognized HR leader will show the link between RPA, virtual workplaces, and the people who are involved. The listeners will discover how top companies are revolutionizing onboarding, and providing high level analytics concerning hiring within their wider organization. HR attendees are also anticipating the panel discussion, How Can Design Thinking Improve the Employee Experience? Where they will learn how a group of HR Professionals from fortune 500 companies embraced design thinking, and are now seeing the results throughout their company.

The Shared Services and Outsourcing Network, the organizer of the event, is the largest and most established community of shared services and outsourcing professionals in the world, with over 120,000 members.

For more information on the event please view:






Carson Bunting, Marketing Assistant – IQPC New York

Tel: 212-885-2696