KellyOCG and HR partners Release 2011 Global RPO Report

Employers still experiencing recruiting challenges

TROY, Mich. (July 22, 2011) — The Global RPO Report 2011 conducted by the Outsourcing and Consulting Group of Kelly Services, KellyOCG, in partnership with the Human Resource Outsourcing Association (HROA), and Human Resource Executive magazine is now available. The fourth annual report presents a picture of global business leaders’ views and practices related to recruiting and recruitment process outsourcing (RPO). Participating organizations, representing a wide variety of industries, employ anywhere from 1,000 or less employees to more than 50,000 employees.

“When KellyOCG initiated this research effort in 2007, the healthy world economy resulted in significant difficulties in recruitment, and as a result, nearly 70 percent of respondents reported recruiting challenges,” said Candy Lewandowski, vice president and global practice leader, RPO for KellyOCG. “In 2008, the economy’s infirmity meant an improvement in recruiting and as the 2009 Report indicated, only 54 percent of organizations reported experiencing recruitment difficulties followed by 55 percent in 2010. This year’s stabilization of global economic health meant stabilization in the recruitment challenge, with virtually the same number — 50 percent — indicating recruiting challenges. This is a slight improvement on the situation in the previous year.”

KellyOCG will host a webinar on Tuesday, July 26 at 10:00 AM ET to provide a high level summary of the report information. To register, please visit

“The Global RPO Report offers staffing and recruiting executives from multi-national companies’ actionable insights for improving the competitiveness of their firms,” said Richard Crespin, president of SharedXpertise, publishers of HRO Today Magazine and managers of the HROA. “Our members and readers will benefit from its insights.”

“We are pleased to have the opportunity to participate in this research and report. The Institute of HR ( IHR) – RPO program produced by was created due to increased interest in recruitment outsourcing by our 194,000 members,” said Debbie McGrath, chief executive office, “This, coupled with the ever changing world of talent acquisition and interest in recruitment strategies and best practices, will make this Global RPO Report invaluable to our members.”

About The HROA:

A Global Association Founded in 2003, the HROA is a global association with chapters in the Americas, Asia, and Europe. The Association is open to anyone in the HR Outsourcing and Transformation industry anywhere in the world, including practitioners, buyers, providers, advisors, consultants, attorneys, and academics. Members of the Association include heads of HR, heads of companies or business units providing HR services, and leading industry sourcing advisors and attorneys. Membership benefits include exclusive access to and participation in various Special Interest Groups (SIGs), committees, research, publications, conferences and networking events, and a variety of partner discounts. The HROA is dedicated to accelerating and improving the professional practice of HR Transformation and Outsourcing. The Association serves as the definitive source of independent information and insight on the issues and challenges
facing practitioners in this field.

About is the largest global social networking and resource site for HR professionals. 194,000+ members visit us daily to learn, earn certification credits, attend live webcasts and virtual conferences, network, blog, join a community, and get the answers they need to manage the people side of their business.

About Human Resource Executive ® Magazine:
Human Resource Executive® was established in 1987 and continues today as the premier publication focused on strategic issues in HR. Written for vice presidents and directors of human resources, the magazine provides these key decision-makers with news, profiles of HR visionaries and success stories of human resource innovators.

About KellyOCG:

KellyOCG is the Outsourcing and Consulting Group of Kelly Services, Inc. (NASDAQ: KELYA, KELYB), a leader in providing workforce solutions. KellyOCG is a global leader in innovative talent management solutions in the areas of Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), Contingent Workforce Outsourcing (CWO), including Independent Contractor Solutions, Human Resources Consulting, Career Transition and Organizational Effectiveness, and Executive Search.

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Media Content:

Jane Stehney
Kelly Services, Inc.
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