NEW YORK / NOVEMBER 23, 2010 — A legendary jewelry retailer has partnered with DScape Interactive, LLC to create a media-rich, interactive, global e-learning experience for employees — ensuring a customer experience world-wide that reflects the brand and style that has made the company one of the most iconic luxury retailers in the world.
DScape created this Web-based on-boarding program, designed as an inspiring and broad-based foundation in the company’s rich legacy. The content highlights the company’s extraordinary product manufacturing standards, customer service commitments, high-profile product designers, organizational structure, impressive corporate responsibility initiatives and global goals for the years ahead.
The program is a layered, interactive experience that complements the look and feel of the client’s corporate Web site. With a seat time of 35 minutes, users are guided through a fully narrated, Flash-animated and video-supported tour. They can navigate within each section and multiple sub-sections as they become immersed in and gain an in-depth knowledge of the brand’s world and how to communicate that knowledge to customers.
“We are very excited about how this program will help to ensure that every individual who enters one of our client’s stores worldwide will have a uniquely special experience, every time,” said Mark Kaplan, President at DScape. “Our goal is be a valued creative partner in these highly visible endeavors.”
DScape Interactive LLC is an e-Communications company designing, developing and hosting media-rich custom e-learning, e-marketing programs and tracking and learning management systems (LMS).
DScape’s specialty is devising creative solutions that go beyond the ordinary — and implementing them with five-star customer service. Hallmarks of DScape’s programs are “real world” insights and applications, on any delivery platform, in multiple languages.
DScape employs a variety of instructional approaches, including green-screen video, Flash, interactivity, and peer-instructors, to create engaging content targeted to our clients’ real-world needs.
Clients include Siemens, ARAMARK, Benjamin Moore, Kraft Foods, Sports Authority, Towers Watson and others.
For more information, contact: Mark Kaplan 201-670-1012, e-mail protected from spam bots, or visit http://www.d-scape.com
moreinfo(at)d-scape(dot)com // www(dot)d-scape(dot)com
Mark Kaplan, DScape Interactive, LLC
e-mail protected from spam bots
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