Streamlined hiring process includes online testing and interviewing training
Pittsburgh, PA – November 16, 2011 – Select International, a global provider of human resource assessment solutions, is partnering with Upper Allegheny Health System (UAHS) to ensure that the health system’s talent strategies support its goals of providing the highest levels of care and patient satisfaction.
UAHS consists of Bradford Regional Medical Center, Olean General Hospital and the affiliated, outpatient, home health and skilled nursing facilities and programs. UAHS provides care to a service area with more than 180,000 individuals in Southwestern New York and Northwestern Pennsylvania.
Upper Allegheny Health System is dedicated to providing care that is compassionate, personal and respectful of patients and their families. This means adopting cutting-edge treatment approaches that improve the quality of care and help to reduce the cost of healthcare. It also means providing the best possible patient experience. With this in mind, UAHS has turned to Select International to develop and implement the latest in workforce strategies to ensure that every employee coming into the system will be patient-focused, compassionate and ready to thrive in a culture where more will be asked of them than ever before.
Tim McNamara, Senior Vice President, Human Resources at UAHS, is leading the effort. “Our senior leadership team is committed to facing the changes in healthcare, but without losing our focus on patients and their families. These are challenging times and we must learn to do more with less. We need to focus on only adding people to our team who have what we like to call ‘the caring gene,’ because everyone in the hospital impacts patients’ care,” McNamara said. “This is a great place to work, and we want to attract the best.”
The project consists of redefining what the healthcare worker of the future will look like. This includes every department and level of the hospital, including physicians, nurses and front line workers. Select International’s team then designs a more streamlined hiring process, using online testing of candidates and interview training for managers. The scientifically developed online tests include Select International’s healthcare-specific tools, including NurseFit ®, ServiceFit ® for Healthcare, and PhysicianFit SM.
“We want to give the UAHS team the information and resources to make sound hiring decisions every time,” said Kevin Klinvex, Executive Vice President and Co-founder of Select International. “UAHS realizes that technological advancements and business processes can help to improve the quality of care and decrease cost, but the real difference maker is hiring and developing people, at every level, ideally suited to caring for patients and driving innovation.”
About Select International
Since its founding nearly two decades ago, Select International’s focus has been developing cutting-edge employee assessments. Select International’s products and solutions help organizations identify, select and develop the best employees at all job levels, from entry-level to executive. The company provides Application Tools, Screening Tools, In-Depth Assessments and Interviewing Tools to large and small companies across all industries, including manufacturing, healthcare, customer service, energy, retail, transportation & logistics, and distribution.
Select International is headquartered in Pittsburgh, PA, and maintains offices throughout North America and around the globe. For more information on Select International, call 1-800-786-8595 or visit www.selectinternational.com.