SumTotal Expands Centers of Excellence to Further Support its Growing Customer Base

Gainesville, FL, October 12, 2010 — SumTotal® Systems, Inc., a global leader in complete talent management solutions, today announced a new Center of Excellence in Boston, Massachusetts USA to further extend the experience and deep domain expertise to customers brought onboard as part of the company’s recent acquisition of Massachusetts-based Softscape. With several established centers around the globe, the SumTotal Centers of Excellence bring unparalleled service and innovation enabling customers to leverage extensive collaboration and best practices needed to drive real business results.

Building on Softscape’s 98 percent customer retention rate and 15 years of Talent Management experience, SumTotal is creating long-lasting partnerships with its more than 1,800 customers and 25 million users worldwide. SumTotal’s acquisition of Softscape brings together two industry pioneers with a strong history of innovation and combines proven service and support leadership to address the needs of many of the world’s largest global enterprises. The Boston Center of Excellence expands the company’s leadership in the Talent Management market and increases resource allocations to provide greater value to customers.

To complement the company’s current Centers of Excellence across North America, Europe, and India, SumTotal is also establishing its corporate headquarters in Gainesville, Florida USA to further streamline key business functions and foster increased collaboration across the organization on a global scale. In addition to the Gainesville Center of Excellence, the headquarters in Gainesville will support functions including G&A, additional customer support staff, and a significantly expanded research and development organization to aggressively increase the company’s pace of innovation. With this expansion, SumTotal is also aggressively hiring for all key positions across services, support, sales, marketing, and general administration.

“Our expansion of Centers of Excellence across the globe enables us to deploy a true `follow-the-sun’ methodology that supports our growing customer base,” said John Borgerding, President of SumTotal Systems. “With the deepest industry knowledge of global HR technology deployments in all major vertical segments and proven leadership and analyst recognition, SumTotal is providing the most comprehensive Talent Management solution available in the industry. This expansion initiative is testament to our unwavering commitment to our customers in providing the highest levels of service excellence.”

SumTotal Systems’ new headquarters are located at 2850 NW 43rd Street, Suite #200, Gainesville, FL 32606 USA. The company’s telephone number is +1 352 264 2800. For more information, visit the company’s website at

About SumTotal Systems
SumTotal Systems, Inc. is the global leader in complete talent management software that enables organizations to more effectively drive business strategy. Recognized by industry analysts as the most comprehensive talent management solution, SumTotal provides full employee lifecycle management, including a core system of record, in a single software platform for improved business intelligence. The company offers customers of all sizes and in all industries the most flexibility and choice with multiple purchase, configuration, and deployment options. With more than 1,800 customers and 25 million users worldwide, we have increased the performance of the world’s largest organizations including Sony Electronics (NYSE: SNE), AstraZeneca (NYSE: AZN [ADR]; London: AZN), Amway, GKN (London: GKN), and Seagate (NYSE: STX). For more information, visit

SumTotal, and the SumTotal logo, are registered trademarks or trademarks of SumTotal Systems, Inc. and/or its affiliates in the United States and/or other countries. Other names may be trademarks of their respective owners.

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